Frequently Asked Questions

All are great because no matter names, numbers or logos are stitched on jerseys. You will like them once you get any.
We have Custom Sports Jerseys, you can pick anyone you want from the list and leave the name and number of the jersey, and we will finish stitching the name and number for you in 5-8 working days.
For the size matter, please refer to our Size Chart. You will get all details.
If you can’t find some items on our site, please contact us for what you want, hope we will meet your request.
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We never charge extra fee. All we charged are price of items and ship fee.
Yes. If you place bulk order, please let us know, we will provide you a huge discount. We also offer he discount for western union order, when you take western union way, you will get the discount.
PayPal, Credit cards, western union, and other popular payment ways are available here. You can make your choice when place an order.
If you want to take another payment way, please let us know your new choice by contacting us.
If you got a coupon from us, you can use it at Payment Method Page (step 2 of 3). Put in the Code, and continue check out the order.
Please log in and enter My Account, then you will see your orders. You can also click “View” to check order details.
Yes, you can make change before shipped. Just let us know on Live Chart or email us for details. We will update order for you soon.
We always take fast and convenient ways, so your packages will be shipped by USPS, DHL, EMS, Fedex and so on.
Once package shipped, we will email you a tracking number and show you where to track. At the same time, we will keep tracking your order till you get it. USPS: https://www.usps.com/ FedEx: http://www.fedex.com/us/track/ EMS: http://www.11183.com.cn/english.html DHL: http://www.dhl.com/en/express/tracking.html
Once payment confirmed, we will arrange the package for you soon. Then shipped in 3–7 working days, and you will get it in 7-15 working days.
If you satisfied with our products, you can make a video to get free jersey or maybe a free order. If any unhappy with the package, welcome feedback problems.
If you make a bulk order, we will offer you a huge discount. If you are going to pay with western union, you can save much.
We offer Free jersey for all Youtube video (jersey review ) makers, we will send coupon value to one jersey or add one jersey to new order as long as you did video; and upgrade to enjoy free order if your video lead new guy to make new order from us.
If you are our facebook friend, you will notice our every activity or new arrival. If you are our customer, you will get newsletter including promotions from Jenna2021. Also some activities will be released on our site home page.
A Jenna2021 account makes shopping at our site much easier, allowing you to: -Check the status of your current order and keep track previous orders -Store your shipping and payment information to make checking out orders. -Add any item to “Wish list” so that you can come back later to purchase it
If you have forgotten your password, click on “Forgot your Password?”. We will ask you to enter your email account and send you a new password immediately. After you have logged in using the new password, we recommend you go to My Account to change it.
Please log in and enter My Account, “View or change entries in my address book”, you will see the former address, and you can change or add address for free. A maximum of 5 address book entries allowed. Please “update” to save it.
You can change email on My Account page, click “view or change my account information”, put in new email, and “update” to confirm.